Cracked or damaged screens
Broken glass, black screens, display lines or images that no longer appear correctly.
Cracked screens. Batteries that won't hold a charge. Broken keyboards. Charging ports that stop working.
ITCAD helps schools evaluate and repair student Chromebooks so more devices can return to everyday classroom use.
Describe the model, problem, number of devices and school location. Diagnosis, available parts and scope are confirmed before any work.
One clear support request can help identify the issue, determine the next step and organize repairs.
Broken glass, black screens, display lines or images that no longer appear correctly.
Short battery life, devices that will not charge and possible charger or charging-port problems.
Missing keys, unresponsive keyboards, broken hinges and other physical issues.
A damaged Chromebook does not always need to be replaced. ITCAD reviews the device, evaluates practical repair options and discusses any required parts or work before proceeding.
Screen, battery, keyboard or charging problem.
Create an ITCAD account if your school is new.
Include the device model and number of affected Chromebooks.
Confirm diagnosis, parts, availability and approved work.
Start with a ticket. Keep your school's device problems and follow-up in one place.