Student Chromebooks
Cracked screens, charging failures, batteries and keyboards that keep students offline.
Explore Chromebook support →FOR ATLANTA K–12 SCHOOL LEADERS
Keep technology problems from interrupting the school day.
When Chromebooks fail, Wi‑Fi drops, or classroom screens stop working, teaching time is affected.
ITCAD is ITCAD Support, an independent school IT support specialist based in Atlanta. ITCAD helps schools troubleshoot common technology issues and organize requests through ITCAD's ticket system.
COMMON INTERRUPTIONS WE CAN ADDRESS
From the problem to a practical next step.
Select the issue your team is facing to explore the support available and how to request it.
Classroom Wi-Fi
Unstable connections, weak signal and devices that cannot connect.
Explore network support →Interactive Displays
No signal, touch problems, audio errors and interruptions in the classroom.
Explore display support →Images are illustrative examples of common problems and possible outcomes, not photographs of completed jobs.
AN ORGANIZED PROCESS
Request support without losing track of the issue.
Identify the issue
Tell ITCAD which classroom, device or system is affected. ITCAD can review the problem and discuss an appropriate next step.
See how ITCAD support works →Submit and follow up
Schools can register for ITCAD and submit a ticket to document the request and follow its progress.
Register for ITCAD →Service depends on availability, school authorization and agreement on the work involved.
LET'S KEEP SCHOOL TECHNOLOGY WORKING
Describe what's interrupting your school day.
Start with a conversation, review ITCAD experience, or register to submit a support request.